Best Business VoIP 2020
VoIP BrandScoreFeaturesSpecial OffersBest DealPriceSiteThe GoodThe BadThe Bottom Line
RingCentral

9.9

 
Unlimited Calls/Fax/SMS/
Trusted by 350K+ Businesses
Customers Save 33% Annually
100+ Premium Features
As Low as $19.99/ Month$20Visit SiteA network with infrastructure in Europe, the US, and Asia. Very deep feature set of VoIP and business communication capabilities. New AI integrations. An improved user interface makes RingCentral slightly more intuitive.Hardware will cost you extra. The workflow is not as intuitive as it should be, mostly because there's no workaround to the wizards. A long-standing Editors' Choice pick, RingCentral Office is what most companies expect from a full-featured cloud PBX solution. The platform includes everything from artificial intelligence (AI) integration to capabilities like faxing, video conferencing, and custom application integration, too.
Vonage

9.8

 
Toll-Free Number Included
Enhanced 911 Support
Simple Setup
Best for enterprise businesses
$20Visit SiteClear call quality. Simple setup. Quick, helpful support. Available toll-free number. Enhanced 911 support. New Boomerang international contact management. Selective call block.Desktop phone application usage costs extra. No text or video capabilities.Vonage delivers clear call quality and simple setup. It's inexpensive compared with standard carriers, but costs more than some other VoIP providers and lacks some capabilities other competitors include.
oomaoffice

9.2

Free Mobile App
Unlimited Calls to US & Canada
Reliable call quality
Best for small to medium-sized businesses$20Visit SiteLow-cost solution. Support for existing analog phones. Android and iOS apps that bring key features to mobile phones. Easy to set up and manage for those with limited telecommunications experience. Easy to use. Good online documentation. 24x7 support.Phones must be configured by Ooma. No softphone client for Macs or PCs.Many small businesses will be attracted to Ooma Office because it's available without a contract and has most of the features you'll need out of a business phone system. Just be aware that you may outgrow its capabilities fairly quickly.
8*8

9.1

 
Unlimited calling
Video conferencing
Internet Fax
Flexible plans & pricing
Virtual extension included in all plans.Visit Site
grasshopper

8.1

 
Great Customer Service
No Activation Fee
Ideal for Small Businesses
Ideal for personal useVisit Site

Top Business VoIP rating updated for October 2020

Business VoIP

VoIP (Voice over Internet Protocol) or IP-telephony is voice communication over the Internet (in contrast to traditional telephone communication, which occurs via telephone lines or a mobile GSM / 3G network).

Voice and video communication through computer networks has become popular worldwide since the beginning of the XXI century and is currently widely used by both private users and the corporate sector. The use of IP-telephony systems allows telecom operators to significantly reduce the cost of calls (especially international) and integrate telephony with Internet services and provide intelligent services.

At the moment, the main purpose of IP-telephony is cheap or free long-distance and international calls. To make these calls you need to use the services of one of the providers of IP-telephony and you can make calls from a computer, IP-phone or a regular phone.

However, the main benefit of VoIP for business is the ability to build more efficient corporate communications systems with various voice services. The effectiveness of such systems (compared to traditional) is as follows:

– simpler and cheaper implementation (because VoIP systems are built on the basis of an existing intranet network);
– free voice communication within the company (even with a geographically distributed business structure);
– the ability to access all communication capabilities at home and on business trips (via the Internet);
– the ability to integrate voice services in business applications and business processes;
– advanced features for recording conversations and statistics.

IP-PBX and unified communications systems are used to implement corporate VoIP communication systems.

Work VoIP with Advanced QoS Features

Voice over IP (VoIP) is now ubiquitous. Today, the question for companies of any size is not whether it is worth switching to VoIP, but when is it better to do it. Most importantly, the widespread adoption of VoIP improves the quality of service (QoS). Companies that have delayed their transition due to their previous reputation for VoIP technology due to poor voice quality can no longer worry that important transactions (such as negotiations with customers) will be complicated due to poor quality.

Modern solutions with improved QoS are able to provide professional quality and a positive impression of the company.

Public Internet telephones use the network to make telephone connections, which is mainly useful to consumers. Most companies use IP-telephony inside their own private networks, as this allows for a higher level of security and quality. Using their own networks, corporations have more opportunities to control the quality of voice transmission, which is not worse, and maybe even better than a conventional telephone system.

Internet Protocol (IP), available in almost every corner of the globe, is increasingly seen as more than just a means of transferring data – a tool that simplifies and streamlines the solution to many business problems. The most striking example is telephony, which uses Voice over IP (VoIP) technology.

IP-telephony is becoming increasingly popular, both in the corporate environment and in the consumer sphere. In addition, VoIP is also the basis for building more complex applications that work on the principle of unified communications. Such applications can dramatically change the business processes of any company.

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